STORE POLICY

TERMS & CONDITIONS

 

LEGAL AGREEMENT

This page (together with the documents referred to on it) tells you:

 

1. the terms on which you may use the Website; and

2. the terms on which we supply to you any of the products (“Products”) listed on the Website.

 

By entering the Website, and/or any page accessible on this site, and/or by purchasing Products from CYCO.CYCO through the Website, or dealing with The CYCO.CYCO in any way through the Website, you accept and agree to be bound by the terms and conditions set out below (the “Terms”).

 

If you do not wish to be bound by the Terms you should not access or use the Website. If you have difficulty in understanding these Terms or have any queries regarding these Terms, please contact info@thebackwardvendor.com. We may modify the Terms in our absolute discretion from time to time. If we intend to make any significant changes to the Products or these Terms we will notify you and you may then contact us to end the contract and receive a full refund before the changes take effect. You will be deemed to have accepted any modifications if you continue to use the Website after the changes have taken effect.

SHIPPING

We are not responsible for any incomplete and wrong addresses. If the package failed to be delivered and is returned to us due to incomplete or faulty addresses, customers have to take responsibility for any extra shipping costs.

 

COLOUR VARIATION FROM SCREEN TO SCREEN

Product images are for reference only and may differ from the actual product. Due to differences in monitors, colours of products may also appear different to those shown on the site.

 

 

OUR RESCUED MATERIAL

Leather

The degree of pattern and intensity varies depending on each piece of leather hide used in production. The leather we use is a natural material, each piece may show slight colour and grain variations which is resulted from the process of leather production.

 

As our product is genuine leather that is not flawless like synthetic leather. Marks, scars or natural stains can be found on the natural leather surface.


 

RETURN & EXCHANGE POLICY

We unfortunately do not offer refunds or returns in any case. However, if you find your purchase is faulty, we offer an exchange within 7 Days of the delivery date.

Please Whatsapp us via +852 9378 6068 / email us at info@upcyco.co

*Fault include 

1. Incorrect Details made such as item or colour 

2. Product defect before usage.

Exclude 

1. Color Variation resulted by different monitors browsing our website  

2. Damage caused by incorrect usage

3. Mark or scratch or scar on rescued calf leather

4. Damage caused by delivery

- You have 7 calendar days to return an item from the date you received it.

- Only Faulty* items are eligible for a return and exchange.

- To be eligible for a return and exchange, the item must be unused and in the same condition that you received it.​

- Your item must be in the original packaging.

- Your item needs to have the receipt or proof of purchase.

REFUND POLICY

We unfortunately do not offer refunds or returns in any case. However, we do offer an exchange if you find your purchase is faulty*.

Please see above for the Return & Exchange policy.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.