SHIPPING & RETURNS

SHIPPING INFO

Due to Corona Virus, shipping cost & time may varies.

All orders are shipped within 5-10 working days and should take around 3-7 days to arrived after they have been dispatched. (Depends on your delivery location)

MADE TO ORDER

Production period will approximately be 1-2 weeks, please contact us before ordering online.

Shipping is free of charge for HK orders above HKD 600.

For orders below HKD 600  prices are:

Hong Kong Orders

  • HK POST Surface Registered Mail (Packet) | 3-5 Business Days
    Postage rates by weights 
    [ HKD 45  ] 

*No tracking service

  • SF to Pay | Collect at S.F Store / Deliver to Commercial Address - 3-5 Business Days

[ Pay upon collection/arrival ]

 *With tracking number

  • Studio Pick Up | RM1316 of 13/F, Chao's Industrial Building ,No.9,Kin Fat Street, Tuen Mun, N.T. 

[ FREE ]

Asia Orders

Free shipping HKD $1000+

Taiwan

  • HK POST Surface Registered Mail (Packet) |  18-32 Business Days
    Postage rates by weights [ HKD 45 - 65 ] 

*No tracking service

Japan

  • HK POST Surface Registered Mail (Packet) |  21-45 Business Days
    Postage rates by weights  [ HKD 55- 85 ] 

*No tracking service

South Korea

  • HK POST Surface Registered Mail (Packet) |  21-45 Business Days
    Postage rates by weights  [ HKD 50- 80 ] 

*No tracking service

Rest of the world orders, please contact us for details.

RETURN & REFUND POLICY

We do not accept refunds or returns. We offer a one off exchange for faulty products within 7 Days from the date of purchase. Please contact us at info@upcyco.co .

 

Accepted exchange conditions 

1. Incorrect Details made such as item or colour

2. Product defect before usage.

 

Non-eligible conditions

1. Color Variation resulted by different monitors browsing our website  

2. Damage caused by incorrect usage

3. Mark or scratch or scar on rescued calf leather

4. Damage caused by delivery

 

All orders are accepted subject to our Terms and Conditions.